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Sura Design Hotel & Suites - Istanbul

ex. Sura Hotel & Suites

Alemdar Mh., Ticarethane Sk., Istanbul, Turkey, 34122  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sura Design Hotel & Suites - Istanbul

Wi-Fi
Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

A la carte restaurant

Cafe

Food court

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Overview

The contemporary Sura Design Hotel & Suites is located in a business area of Istanbul. Offering accommodation in the 5-story building, the hotel combines luxurious architecture and modern facilities.

The property is in Sisli district in Istanbul that provides fast access to Serpent Column within a 25-minute walk. The hotel offers perfect location 1 km from the center of Istanbul.

There are shopping places, such as boutiques and a bazaar nearby.

A 5-minute walk from Sultanahmet Tram train station. The property is perfectly located next to Ataturk airport.

Rooms

Family flat, deluxe flat and flat have fresh décor along with free wireless internet, a mini bar, climate control, a storage space and TV with satellite channels. Some rooms have the garden view. They are fitted with an electric kettle, a dishwasher and a fridge as well as en suite bathrooms with a shower, a hairdryer and guest toiletries.

Eat & Drink

Breakfast is offered in the restaurant every morning. The lounge restaurant provides delicious meals. Amedros Cafe & Restaurant treats guests with Turkish meals and lies within 150 meters from the property.

Services

There are car and bicycle rental services on site.

Relax

Guests can revive with steam baths, Turkish bath and massage.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of floors:   5.  Number of rooms:   60.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • No alcohol served on-site
  • Ice machine
  • Multilingual staff
  • Smoke detectors
  • Mobile phone network

Sports & Fitness

  • Fitness centre
  • Mini golf

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • A la carte restaurant
  • Food court
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Dinner
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Microphone
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's buffet
  • Children's pool
  • Children's play area

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • Garden view
  • City view

Room features

  • Individual air conditioning
  • Central heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Bathroom telephone
  • Toilet

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Mobile phone charger
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 6 years
Existing bedding FREE
Extra bed EUR 20
All children
7 - 12 years
Extra bed EUR 20
Children above
12 years or adults
Extra bed EUR 40
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Sura Design Hotel & Suites - Istanbul Istanbul location
Show big map »

Hotel Address:

Alemdar Mh., Ticarethane Sk., Istanbul, Turkey, 34122

Get directions
Airports
  • Ataturk (IST)
    8.6 mi
  • Sabiha Gokcen (SAW)
    19.0 mi
Train
  • Sultanahmet Tram Station
    400 ft
  • Cankurtaran Train Station
    2300 ft
Underground
  • Sishane Metro Station
    1.4 mi
  • Sishane Metro Station-Istiklal Street Exit
    1.4 mi
Restaurants
  • Amedros Cafe & Restaurant (cuisine: Turkish)
    500 ft
  • Khorasani Restaurant (cuisine: Middle Eastern)
    100 ft
Parks
  • Gulhane Park
    1400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    5
  • Number of rooms:
    60

Hotel Awards

TurkishHOTEL AWARDSRecommendedIstanbulSura Design Hotel & Suites

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Turkey

Use Badge

Rooms and availability

Sura Design Hotel & Suites photos Exterior Hotel information
Loft
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Cleaning products
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • iPod docking station
  • Radio
Sura Design Hotel & Suites photos Room
Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe deposit box
  • Slippers
  • Terrace
  • Seating area
  • Connecting room
  • Telephone
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Bottled water
  • Media:Satellite TV
Room Description:

Connected Room @ Oldcity Istanbul with Free Wifi,Air condition,International direct dial telephone,Satellite TV, Hair dryer, Laundry and dry cleaning service, 24-hour concierge, Minibar, Coffee Machine, Wake Up Service at Sura Hotels and Design Suites waits our guesfes to fulfill our dreams at wonderfull historical atmosphere.

Sura Design Hotel & Suites photos Room
Family Room
  • Room size:

    345 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Double bed and 2 Single beds, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Heating
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Slippers
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • Newspapers
  • Voice mail
  • Telephone
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Cleaning products
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • iPod docking station
  • Radio
Sura Design Hotel & Suites photos Room
Deluxe Room
Garden view
  • Room size:

    270 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Free Wi-Fi
  • In-room safe
  • Individual air conditioning
  • Heating
  • Pets allowed
  • Facilities for disabled
  • 24-hour room service
  • Laundry services
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe
  • Mobile phone recharger
  • Carpeted floor
  • Soundproofed windows
  • Connecting room
  • High ceiling
  • Fire alarm
  • Wheel chair accessible
  • Newspapers
  • Voice mail
  • Butler service
  • Telephone
  • Turndown service
  • Alarm clock
  • Accessible by lift
  • Dustbin
  • Bathroom:Bathroom
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Welcome packs
  • Guest toiletries
  • Instant hot water
  • Bidet
  • Weight scale
  • Toilet
  • Cleaning products
  • Bedding:Sofa bed
  • Hypoallergenic pillows
  • Pillow top mattress
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Kettle
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Socket near the bed
  • Wake up service
  • iPod docking station
  • Radio
Sura Design Hotel & Suites photos Room
Deluxe Triple Room
Garden view
  • Room size:

    360 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Heating
    • Balcony
    • + More
  • General:Wi-Fi
  • Facilities for disabled
  • Slippers
  • Work desk
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe
  • Carpeted floor
  • Soundproofed windows
  • Newspapers
  • Voice mail
  • Telephone
  • Accessible by lift
  • Laptop safe box
  • Dustbin
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Cleaning products
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:Flat-screen TV
  • Socket near the bed
  • Wake up service
  • iPod docking station
  • Radio
Sura Design Hotel & Suites photos Room
Deluxe Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Internet access
  • Safe deposit box
  • Slippers
  • Terrace
  • Balcony
  • Seating area
  • Fireplace
  • Connecting room
  • Shoe polisher
  • Fax machine
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Bidet
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Refrigerator
  • Bottled water
  • Media:Satellite TV
  • Wake up service
  • Radio
Room Description:

Deluxe Double Room with Balcony @ Oldcity Istanbul with Free Wifi, Air condition,International direct dial telephone,Satellite TV, Hair dryer, Laundry and dry cleaning service, 24-hour concierge, Minibar, Coffee Machine, Wake Up Service at Sura Hotels and Design Suites waits our guesfes to fulfill our dreams at wonderfull historical atmosphere.

Standard Double Room
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • Wake up service
Room Description:

DOUBLE/TWIN. BED & BREAKFAST. Standard rate

Connecting Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Two Connecting Double Rooms Nrf. BED & BREAKFAST. Non refundable

Single Room
Garden view
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

SINGLE. BED & BREAKFAST. Standard rate

Triple Room
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|Triple room - Garden view

Family Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|Standard Single Family Room (Single bed)

Standard Family Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Family Room. BED & BREAKFAST. Dynamic product

Family Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Family room (4 pax). BED & BREAKFAST. Non refundable

Superior Deluxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • Radio
Room Description:

[NON REFUNDABLE] Superior Deluxe Room

Superior Deluxe Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Superior Deluxe Room. BED & BREAKFAST. Dynamic product

Superior Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Superior|Superior Double Room (Double bed or 2 twin beds)

Superior Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Superior|Superior Single Room (Single bed)

Deluxe Terrace Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Heating
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Terrace
  • Work desk
  • Soundproofed windows
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
Room Description:

Deluxe|Double or Twin DELUXE WITH TERRACE

Deluxe Single Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Heating
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Living room
  • Soundproofed windows
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
Room Description:

SGL - DELUXE GARDEN VIEW ROOM. BED & BREAKFAST. Standard rate

Luxury Double Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Luxury Room - Garden View

Sura Design Hotel & Suites Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Basilica Cistern 600 ft
    Alemdar Mahallesi, Yerebatan Caddesi, No:1/3
  • Turkish Marbling - Ebru Classes 500 ft
    Alemdar Mh. Incili Cavus Sk. No:19 Floor :3 Sultanahmet
  • Fountain of Kaiser Wilhelm II 700 ft
    Hippodrome Square
  • The Pudding Shop500 ft
    Divanyolu No: 6 Sultanahmet
  • Hippodrome (At Meydani)600 ft
    Between Aya Sofia and Blue Mosque, Istanbul

Near the hotel

  • Whirling Dervishes Istanbul300 ft
    Alemdar Mh. Incili Cavus Sk. No:19, Istanbul
  • Whirling Dervish Ceremony in Fatih 500 ft
    Alemdar Mh. Incili Cavus Sk. No:19 Floor:3 Sultanahmet
  • Les Arts Turcs-Calligraphy Lessons 500 ft
    Alemdar Mh. Incili Cavus Sk. 19-3 Sultanahmet Sultanahmet
  • Afiyet Olsun Istanbul- Cooking Workshop 400 ft
    Alemdar Mh. Incili Cavus Sk. No:19 Floor:3 Sultanahmet
  • Les Arts Turcs Tours500 ft
    Alemdar Mh. Incili Cavus Sk. No:19 Sultanahmet

Restaurants nearby

  • Amedros Cafe & Restaurant500 ft

    Address: Divanyolu Cad Hoca Rustem Sok No / 7
    Phone: +90 212 522 83 56

    82% likes this, based on 1437 reviews
    Cuisine: Turkish

  • rumeli cafe100 ft

    Address: Ticarethane Sk 8

    72% likes this, based on 244 reviews
    Price Range: USD 17 - USD 25

  • istanbul anatolia cafe and restaurant100 ft

    Address: Divanyolu Cad. Ticarethane Sok. No 21/A Sultanahmet
    Phone: 00 90 212 527 89 07

    82% likes this, based on 176 reviews
    Cuisine: Turkish
    Price Range: USD 11 - USD 26

  • Khorasani Restaurant100 ft

    Address: Ticarethane Sok, No 39/41
    Phone: 0212 519 59 59

    79% likes this, based on 723 reviews
    Cuisine: Middle Eastern

  • Adonin Cafe & Restaurant200 ft

    Address: Divanyolu Caddesi Ticarethane Sokak No:27/31
    Phone: 514 0029

    86% likes this, based on 385 reviews
    Cuisine: International, Vegetarian, Turkish
    Price Range: USD 6 - USD 38

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    5
  • Number of rooms:
    60

Hotel Awards

TurkishHOTEL AWARDSRecommendedIstanbulSura Design Hotel & Suites

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Turkey

Use Badge

Hotels nearby
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0.1 km
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Hotel Nomade
3 stars
0.1 km
Tan Hotel
4 stars
0.1 km
Sultanahmet
3 stars
0.1 km
Cities nearby

Sura Design Hotel & Suites Reviews

Guest reviews are submitted by our customers after their stay at Sura Design Hotel & Suites

8.6
SuperbBased on275 reviews

Guest reviews

  • Family with children
    8.8

    Location, beds , elegancy , clean

    The full glass toilets with no privacy

  • Group of friends
    4.4

    The staff service is not good. The facilities is poor. There is no hot water shower. The garden and Turkish Bath are not complete yet. It doesn't look same as the website.

  • Family with children
    9.6

    We really enjoyed our stay at this hotel. People (front desk, dining room, kitchen and cleaning people) could not be more nicer and helpful. Although our room was little small but it was always clean. In fact the entire hotel was spotless and clean. The breakfast was excellent! Perfect location for major site seeing. walking distance to shops and etc.

    I wish our room was a little larger. Also, I wish they offer a means of transportation from and to the airport (for a charge- not free) so people don't have to deal with the cab drivers.

  • Group of friends
    7.8

    great Location close to all tourist sites, nice rooms and good service

    the beds are slightly small. it seems that all the rooms have 2 single beds in them which are joined if you require a double...I found the single beds on the small size and I am not a big person...

  • Couple
    10.0

    The rooms were unique and special. The location could not be beat. The service was fantastic.

    They charged an additional $20 euro for an extra person (my fiancé) which I thought was tacky and cheap.

  • Single
    8.8

    Location - Resonable price

    I made my reservation on the 13th and I arrive on the 16th early around 8:00 am. The hotel receptionist did not find my reservation. I had the Booked.net reservation number but apparently it was useless. The receptionist asked me to wait till his manager would come. They eventually gave me the same type of room I had booked and at the price I had booked but It seems that I was lucky that the hotel was empty because it looks like there was no trace of my booking. I do not know if the problem is coming from the hotel or from Booked.net but it s what happened.

  • Single
    7.4

    الفندق فخم وجميل وموقعه ممتاز بحكم قربه من منطقة مسجد السلطان احمد وآيا صوفيا، ونظيف من اجمل الفنادق التي قد سكنت بها، فيها الطابع العثماني، خدمة تنظيف الغرف ممتازه، اطلبوا الغرف اللي على الحديقة افضل من اللي تطل على الشارع.

    الميني بار تأكدوا قبل استلام الغرفة انه كامل لانهم يسلمون بعض الغرف وهناك نقص في الميني بار ثم يحسبونها عليك، موقع الفندق للتكاسي صعب شوي، الفطور غير جيد وسعره مرتفع

  • Couple
    10.0

    hotel was fantastic,great location,frıendly helpful staff,very nice restaurant

  • Single
    9.6

    I liked everything in this hotel. I hope that next time I'll find the same high service and comfort

    I booked a smoking room in this hotel,but during check in I was informed that I can smoke only on balcony. It was raining all the evening and balcony was full of water. That because I'd to go down to open air cafe for smoking. it was not comfortable.

  • Couple
    6.2

    Location location location, but that's about it

    Housekeeping service was terrible, we always had to call them to come and make up the rooms. Prices were also unjustified but then again location was prime

  • Older travelers
    9.6

    Excellent location, close to everything one wants to see in Sultanahmet area. I did not use the care except to go to airport. Nice room themes with different tastes Excellent Kebab restaurant Friendly reception staff

  • Group of friends
    9.2

    Great location and beautiful rooms. Sleep quality second to none. Restaurant very good and reasonably priced. Restaurant staff were brilliant.

    The staff were initially very friendly but once we pointed out they had made a mistake with our booking (we had booked a triple room but given a small double with no room for an extra bed) their smiles faded away and the service became icy. Had we not had our printed e-mail correspondence with them with us, we would have ended up having to pay way more than agreed. After the mistake was sorted out, the friendliness never returned. We had the phone put down on us on 2 occasions when calling to request ice / ask them to call us a cab. A great shame when the hotel itself was so lovely.

  • Older travelers
    6.0

    The Hotel is stylish which is absolutely the difference to others.

    At check-in the receptionist was not given his full attention to the new guest and the action took unnecessary long. This was not what we’d like to understand as a warm welcome. The Hotel room was for a Deluxe Room with balcony to the back, nice and stylish as the lobby. We had two beds but these beds are only 80cm broad (like size of some first class bed in airlines). The wardrobe was not much broader, what is not much thinking on a couple spending 4 nights there. On top we had to share the wardrobe with a safety box. This safety box was positioned about 35 cm from the floor. So you can imagine that you have to kneel down to access the safety box and insert your numbers. The provide space to put our respective toilet bag etc. where been very limited for the two of us. The room has been cleaned to our satisfactory but the table on the balcony and the ashtray never been cleaned during the entire stay. The breakfast was nice but there was always a bad kitchen smell. All over we have to say that style comes for functionality and the price don’t fit to the offered service.

  • Family with children
    9.2

    Erol the main waiter was superb, a genuinely nice guy who would help with anything.

  • Group of friends
    9.6

    Service in the restaurant was not nearly as good as the service of the hotel staff.

How to reach hotel

hotel Sura Design Hotel & Suites - Istanbul Istanbul location
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Hotel Address:

Alemdar Mh., Ticarethane Sk., Istanbul, Turkey, 34122

Get directions
Airports
  • Ataturk (IST)
    8.6 mi
  • Sabiha Gokcen (SAW)
    19.0 mi
Train
  • Sultanahmet Tram Station
    400 ft
  • Cankurtaran Train Station
    2300 ft
Underground
  • Sishane Metro Station
    1.4 mi
  • Sishane Metro Station-Istiklal Street Exit
    1.4 mi
Restaurants
  • Amedros Cafe & Restaurant (cuisine: Turkish)
    500 ft
  • Khorasani Restaurant (cuisine: Middle Eastern)
    100 ft
Parks
  • Gulhane Park
    1400 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    5
  • Number of rooms:
    60

Hotel Awards

TurkishHOTEL AWARDSRecommendedIstanbulSura Design Hotel & Suites

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Turkey

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